Drag and Drop no longer works since upgrading to R14

Document ID : KB000006318
Last Modified Date : 14/02/2018
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Issue:

Since upgrading to CA Client Automation R14,  I can no longer Drag and Drop files when creating software packages.

 

Environment:
CA Client Automation - R14 and higher versions
Cause:

This is the expected behavior for R14 and higher versions.

Starting from R14 we have changed the Dsm Explorer to run with elevated privileges to improve other functionality.

 

 

 

Resolution:

As a work around the Copy and Paste Function can still be used.

 

The option still works if your Account is a Local Administrator, so you can change the Account to be a Local Administrator

Additional Information: