DQM process fails with a dump file

Document ID : KB000085628
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
In universe.log:
=================================================================================================
| 2014-03-20 15:01:18 |ERROR|X|IO |pid=555757086.120123904| read_new_network_message | Network error -2: Connection closed
| 2014-03-20 15:01:18 |ERROR|X|IO |pid=555757086.120123904| owls_connect_auth | k_connect_auth_timeout(TEST01/DQM) returns error [-1]
| 2014-03-20 15:01:18 |ERROR|X|IO |pid=555757086.120123904| o_callsrv_connect_r | Connection error 61 [Errno syserror 61: connection refused ]

| 2014-05-06 05:08:50 |ERROR|X|IO |pid=543165085.78459392| u_call_srvio_ver | Error connecting to DQM X: Errno syserror 54: connection reset by peer 
| 2014-05-06 05:09:06 |ERROR|X|IO |pid=543165085.82489856| read_new_network_message | Network error -1: Errno syserror 54: connection reset by peer 
| 2014-05-06 05:09:06 |ERROR|X|IO |pid=543165085.82489856| owls_connect_auth | k_connect_auth_timeout(PRODU01/DQM) returns error [-1]
| 2014-05-06 05:09:06 |ERROR|X|IO |pid=543165085.82489856| o_callsrv_connect_r | Connection error 61 [Errno syserror 61: connection refused ]
| 2014-05-06 05:09:06 |ERROR|X|IO |pid=543165085.82489856| owls_connect_auth | k_connect_auth_timeout(PRODU01/DQM) returns error [-1]
| 2014-05-06 05:09:06 |ERROR|X|IO |pid=543165085.82489856| o_callsrv_connect_r | Connection error 61 [Errno syserror 61: connection refused ]
=================================================================================================

The content of UXDQMSRV.DMP:
=================================================================================================
YOGI:HP>ANALYZE/PROCESS/FULL UXDQMSRV.DMP

 OpenVMS I64 Debug64 Version V8.4-001

 %SDA-I-SINGLEMEM, single member shadow set; accessing dump file via _DSA122:

%DEBUG-W-IMAGENF, target image UXDQMSRV not found on host system

%DEBUG-E-MAINFUNCNYI, Main Function DBG$SCAN_GST IA64 not yet implemented on thi

s architecture

%DEBUG-I-TRUNC64, address 0000019000025850 being truncated in RSTCNTRL\DBG$DST_R

ST_BUILD

%DEBUG-I-CRMPSCFAIL, failed to map-in the Debugger Symbol Table (DST)

-DEBUG-E-BADSTATUS, bad status returned from SYS$CRMPSC

-SYSTEM-F-NOPRIV, insufficient privilege or object protection violation

%DEBUG-I-CRMPSCFAIL, failed to map-in the Debugger Symbol Table (DST)

-DEBUG-E-BADSTATUS, bad status returned from SYS$CRMPSC

-SYSTEM-F-NOPRIV, insufficient privilege or object protection violation

%DEBUG-I-NOUNIVERSALS, shareable image contains no universal symbols

%SYSTEM-F-ACCVIO, access violation, reason mask=04, virtual address=000000010000

0037, PC=FFFFFFFF902365E0, PS=0000001B

%DEBUG-I-ERRINSDEC, error decoding instruction at current PC

%DEBUG-E-INTERR, debugger error in RSTACCESS\DBG$STA_VALSPEC - Dwarf AND DST or

session corruption

break on unhandled exception at

image name set base address end address



CMA$TIS_SHR no 000000007B4E4000 000000007B5034EF

DCL no 000000007AD68000 000000007AE874DF

DECC$SHR no 000000007BCBE000 000000007BD2201F

DPML$SHR no 000000007B668000 000000007B6C4C97

LIBOTS no 000000007B340000 000000007B3519E7

LIBRTL no 000000007B30E000 000000007B33E06F

LIBUNICMPT_61 no 00000000019A4000 00000000019C21FF

LIBUNICOMM_61 no 00000000017B2000 000000000181EC6F

LIBUNICONF_61 no 0000000001820000 000000000184EBE7

LIBUNIDQM_API_61 no 0000000001B06000 0000000001B28737

LIBUNIDQM_CMN_61 no 00000000019E2000 0000000001A17F5F

LIBUNIDQM_SRV_61 no 0000000002182000 0000000002215237

LIBUNIDSCART_61 no 0000000000080000 000000000046F707

LIBUNIFTAPI_61 no 0000000001B2A000 0000000001BFFCB7

LIBUNIFTCLI_61 no 00000000018AA000 00000000018D8D9F

LIBUNIFTSRV_61 no 00000000019C4000 00000000019E02F7

LIBUNIGLOB_61 no 0000000001876000 00000000018A92BF

LIBUNIOBJREQ_61 no 00000000018DA000 0000000001904ED7

LIBUNIOWLS_API_61 no 0000000001A18000 0000000001ADB1AF

LIBUNIOWLS_CMD_61 no 0000000001C00000 000000000218167F

LIBUNIOWLS_CMN_SRV_61 no 0000000001ADC000 0000000001B05127

LIBUNIOWLS_MSG_61 no 0000000000072000 000000000007E0EF

LIBUNIPRTL_61 no 0000000000470000 00000000016FC41F

LIBUNISIO_CLI_61 no 0000000001906000 00000000019A3BF7

LIBUNIULOG_61 no 0000000001850000 0000000001874C17

LIBUNIUTIL_61 no 00000000016FE000 00000000017B014F

PTHREAD$RTL no 000000007B6C6000 000000007BB7000F

SECURESHRP no 000000007B28C000 000000007B2AFFFF

TCPIP$ACCESS_SHR no 0000000004D10000 0000000004D8300F

TCPIP$IPC_SHR no 0000000004C2E000 0000000004D0E9E7

*UXDQMSRV yes 0000000000010000 000000000007023F
=================================================================================================

Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :On OpenVMS, the DQM process fails with a dump file
Environment:
OS: VMS Itanium
Cause:
Cause type:
Defect
Root Cause: N/A
Resolution:
Please upgrade to Dollar Universe 6.1.50 or above.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.1.50
Additional Information:
Workaround :
N/A