download testfix for service desk

Document ID : KB000117577
Last Modified Date : 15/10/2018
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Introduction:
Where can I download patch for service desk
Question:
Where can I download patch for service desk
Environment:
windows 2012
Answer:
open
https://support.ca.com/us/product-information/ca-service-desk-manager.html?d=t&q=download&language=en&type=ALL&sortby=relevance&page=1&typeofcontent=

choose solution for content-type 

1/ You can download patch RO?????
2/ If you need patch T????, you will have to open a support standard case to have the patch T????? attached to the open case.