If a user sends an attachment with double byte characters in the file name, for example attaching "Помоги.txt" to an outgoing email, it will result in a display name of "???????.txt" Additionally when the message is downloaded from the CA Data protection iConsole it will save as "________.txt".
The current MAPI library does not support the unicode version of the attachment property and the ANSI version obtained contains '?' chars for non-English characters.
This is a known issue in the current design and there is no workaround.
Orchestria, Orchestria EPM, Orchestria APM, CA DLP and CA DataMinder are all brand names for the product now known as CA Data Protection