Don't want to ignore message HCPERP2215A

Document ID : KB000022945
Last Modified Date : 14/02/2018
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Question: 

For a short while, we want to ignore the 'HCP2215A TAPE rdev REQUIRES OPERATOR INTERVENTION; MAKE DRIVE READY' message.

We put in an IGNORE HCPERP2215A logtable entry, although, the message is still displaying.    What is the recommended approach?

Solution:   

You need to do the following:

  1. Comment out the PROCESS MONITOR record from the SYSTEM INCLUDE file (be sure there isn't one in the MAINOPER CONSOLE)

    QPCB should not have a processes named MONITOR in its list.

  2. Add the following to the MAINOPER SYSTABLE (not the LOGTABLE):

    • Suppress logging and displaying of HCPERP2215A message.

      IGNORE MSG OPERATOR *3 1 HCPERP2215A

The sole purpose of the PROCESS MONITOR record is to monitor intervention required messages. The process holds and highlights all intervention required messages, periodically checks the status of the device, and dims the message once the intervention is satisfied.