Domsrvr connection lost. And end users can't use the web interface to work their tickets
The stdlog has something like
07/02 04:38:46.46 sdm-server domsrvr 452 FATAL init.c 363 Operator ::new cannot allocate 65536 bytes
07/02 04:38:46.60 sdm-server bpnotify_nxd 4776 ERROR bpnotify.c 1475 Domsrvr connection lost
07/02 04:38:46.60 sdm-server bpeid_nxd 5840 ERROR bpebr_main.c 1550 EBR::EID::Domsrvr connection lost
Service Desk/CMDB 12.9, 14.1, 17.1 on Windows/Linux/Unix
it was the resource issue...sdm couldn't locate memory for domsrvr
Would need to investigate the memory usage
__What causes the memory peak. Check messages before the fatal memory allocation error.
__If domsrvr has a memory leak. Check to see if domsrvr memory keeps going up and up and this is true would need to investigate what causes the leak.
__If need to add more resource. For example, add 16G memory.