Test the integrity of the cspmserver.keystore file with the following command:
%CSPM_SERVER_HOME%\cspmserver_thirdparty\java\bin\keytool –list –keystore %CSPM_SERVER_HOME%\cspmserver\config\data\cspmserver.keystore
If the file is healthy, you will be prompted for a password. This would eliminate this file as the root cause and it is recommended that a ticket be opened with PAM Support.
If the file is corrupt, you will receive an error such as: "keytool error: java.io.EOFException"
If the cspmserver.keystore file is corrupt this can be resolved by following these steps:
- Stop Tomact
- Delete the cspmserver.keystore file
- Start Tomcat
- Password Authority will automatically recreate the file