Dollar Universe node is unreachable

Document ID : KB000086655
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
Error message in the universe.log:

Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :Dollar Universe node is unreachable.
Environment:
OS: All
Cause:
Cause type:
Other
Root Cause: N/A
Resolution:
The issue could be related to data file corruption. In order to fix this issue, please do the following:

-Load company's environment.

-Stop Dollar Universe.

-Check if all Dollar Universe's processes are stopped if not, please kill it.

-Run the offline reorganization. From the command line:

For Windows:
%UXEXE%\unireorg

For UNIX/Linux:
$UXEXE/unireorg

-Restart Dollar Universe.

Fix Status: No Fix

Additional Information:
Workaround :
N/A