Dollar Universe for SAP v4.4 does not start and the sapjcs.log does not get updated

Document ID : KB000085187
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
No error message.

Patch level detected:Manager for SAP 4.4.1
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Dollar Universe for SAP v4.4 does not start and the sapjcs.log does not get updated.
Environment:
OS: All Unix
Cause:
Cause type:
Other
Root Cause: We noticed that the sapjcs.log is already at 2GB size.
Resolution:
To resolve the issue,
please dot he following:

-Archive or remove the sapjcs.log.

-Restart Dollar Universe Manager for SAP

Fix Status: No Fix

Additional Information:
Workaround :
N/A