Does the Service Desk Management mobile app utilizes the javascripts created for particular fields in the web application?

Document ID : KB000112120
Last Modified Date : 31/08/2018
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Question:
Does the Service Desk Management mobile app utilizes the javascripts created for particular fields in the web application?
Environment:
Service Desk 14.1 or higher
Answer:
The Service Desk Management mobile application don't use any of the forms of the Service Desk web application, it only uses what it is configured in the application itself like the scoreboard, data partitions, tenants or similar. The mobile application does use the schema modifications, but it does not use any customization made in the forms on the Web Screen Painter.
Additional Information:
Configure the Mobile Attributes for CA SDM Tickets