Does eHealth support an EEM failover configuration?

Document ID : KB000031755
Last Modified Date : 14/02/2018
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Question:  

Can I configure an EEM failover scenario for eHealth?

 

Answer: 

eHealth does not support multiple EEM servers.  The reason is because eHealth does not have any automatic trigger to change EEM servers in the event of an EEM server failure. If the host name is different between the primary and backup EEM servers, SSO in eHealth would need to be disabled, then re-enabled manually with a target of the backup EEM server.  This can be done with the following command:

 

  1. nhWebSso -disable
  2. nhWebSso -hostname <backupEemHost> (plus any other arguments used previously, such as -idleTimeout or -disableFallback)