Does CA Service Desk Manager (CA SDM) leverage Oracle Database's Bind Variables?

Document ID : KB000017422
Last Modified Date : 14/02/2018
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  • CA SDM with Oracle DBMS leverages bind variables in insert and update operations. In addition, for queries/updates in most stored procedures, bind variables are leveraged.
  • Our Oracle "select" queries do not generally use bind variables. This is related to problems faced with case-insensitive searches in earlier releases of Oracle. We have not observed any negative performance impact because of the same.

Incase there are specific queries that are in need of concern, you could engage CA Support for additional help on the same.