Does PPM work with MS Project "365" versions?

Document ID : KB000100272
Last Modified Date : 16/08/2018
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Question:
Does CA PPM work with Microsoft Project (MS Project) "365" / Click to Run (C2R) versions? For example, CA PPM 15.3 (SaaS) and MS Project 2016 (Office 365 version, not standalone version).
Answer:
At the time of writing, no versions of CA PPM are certified with the MS Project 2016, Office 365 Click to Run (C2R) versions and can cause unknown issues.
  • As referenced in the compatibilities section of the documentation for CA PPM 15.4.1 (refer to the compatibilities section of your PPM Version for exact Microsoft Office support):
"Microsoft Office 365 2013 and 2016 are supported. CA PPM also supports the Click-to-Run virtualization option; however, Microsoft Project is not supported with this option." 
  • One way to confirm if your version of MS Project is an Office 365 version, is to search for that specific version on the internet. If it is an Office 365 version, the number should come up on a page similar to the following:
Update history for Office 365 ProPlus (listed by date) 

If you are running into any issues, check to make sure the MSP version and type is compatible with CA PPM. Also, check KB000011553 for the list of supported MS Updates based on the MSP Driver type (new driver/legacy) and PPM Version.

If assistance is needed from CA Support via a case some things that can help in troubleshooting a MSP Issue: 
  • The exact combination of MS Project (from the WINPROJ.EXE file) and CA PPM in use
  • Is this on ALL Projects, or specific Projects?
  • Does it vary per person/computer?
Additional Information:
See the below for some of the known KB Articles regarding issues/defects in working with MSP:
  • Reference KB000071385 - CA PPM and MSP integration - List of Knowledge Documents
  • Reference KB000015956 - CA PPM and MSP integration known defects - Support Technical Document Index