dmscript process generates core file

Document ID : KB000046130
Last Modified Date : 14/02/2018
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Problem :

core dump files for process dmscript is generated on Unix machine (Solaris, Linux, HP and AIX) during execution of AM Agent.

In TRC_UAM_CAEVMSCLI*.log lines like these lines could be seen :

 

220513-10:20:17.8268830L|006903|00000001|AMSWSIGSCA|cfOSServices |cfOSServices        |000000|DETAIL | ICFOSProcess::Create: Created child process 9060 = "dmscript" "/home/logiciel/CA/DSM/DSM12.1/Agent/AM/data/work/m0000010/6A3140EC-D329-4BB7-80CE-8A35744B96EC/1.2/JRE.dms" -i 6A3140EC-D329-4BB7-80CE-8A35744B96EC -v 1.2 -n "Java SE Runtime Environment" -t "file:/home/logiciel/backtrack/sqlbt6.0/obacktrack-6.0.00-64-o10lib/btsdba/jre/bin/PA_RISC/native_threads/java|file:/home/logiciel/backtrack/sqlbt6.0/obacktrack-6.0.00-64-lib/btsdba/jre/bin/PA_RISC2.0/native_threads/java|file:/home/logiciel/backtrack/sqlbt6.9/obacktrack-6.9.00-64-o10lib/_jvm/bin/IA64N/java|file:/home/livraison/temp_migration/distrib_oracle_baldo/deinstall/jre/bin/java|file:/home/livraison/temp_migration/distrib_oracle_baldo/deinstall/jre/bin/IA64N/java|file:/home/livraison/temp_migration/distrib_oracle_baldo/deinstall/jre/bin/IA64W/java|file:/opt/hpservices/jre/opt/java1.4/jre/bin/java|file:/opt/hpservices/jre/opt/java1.4/jre/bin/IA64N/java|file:/opt/hpservices/jre/opt/java1.4/jre/bin/IA64W/java|file:/opt/hpservices/jre/opt/java1.4/jre/bin/PA_RISC/java|file:/opt/java1.4/bin/java|file:/opt/java1.4/bin/IA64N/java|file:/opt/java1.4/bin/IA64W/java|file:/opt/java1.4/bin/PA_RISC/java|file:/opt/java1.4/jre/bin/java|file:/opt/java1.4/jre/bin/IA64N/java|file:/opt/java1.4/jre/bin/IA64W/java|file:/opt/java1.4/jre/bin/PA_RISC/java|file:/opt/java1.5/bin/java|file:/opt/java1.5/bin/IA64N/java|file:/opt/java1.5/bin/IA64W/java|file:/opt/java1.5/jre/bin/java|file:/opt/java1.5/jre/bin/IA64N/java|file:/opt/java1.5/jre/bin/IA64W/java|file:/opt/VRTSob/jre/bin/java|file:/opt/VRTSob/jre/bin/IA64N/java|file:/opt/VRTSob/jre/bin/IA64W/java|file:/opt/mqm/java/sdk/bin/java|file:/opt/mqm/java/sdk/bin/IA64W/java|file:/opt/mqm/java/sdk/jre/bin/java|file:/opt/mqm/java/sdk/jre/bin/IA64W/java|file:/opt/mqm/ssl/jre/bin/java|file:/opt/mqm/ssl/jre/bin/IA64W/java|file:/opt/java6/bin/java|file:/opt/java6/bin/IA64N/java|file:/opt/java6/bin/IA64W/java|file:/opt/java6/jre/bin/java|file:/opt/java6/jre/bin/IA64N/java|file:/opt/java6/jre/bin/IA64W/java|file:/tmp/sapinst_instdir/SMD_NW730/INSTALL/STANDALONE/SMD/INST/sapjvm/sapjvm_6/jre/bin/java|file:/tmp/sapinst_instdir/SMD_NW730/INSTALL/STANDALONE/SMD/INST/sapjvm/sapjvm_6/bin/java|file:/usr/sap/DRH/DVEBMGS00/exe/jkit/bin/java|file:/usr/sap/DRH/DVEBMGS00/exe/jkit/jre/bin/java|file:/usr/sap/R10/SMDA97/exe/sapjvm_6/jre/bin/java|file:/usr/sap/R10/SMDA97/exe/sapjvm_6/bin/java|file:/var/adm/crash/CoreOS_1131_Mars2010/Jdk15/JDK15-COM/opt/java1.5/bin/java|file:/var/adm/crash/CoreOS_1131_Mars2010/Jdk15/JDK15-IPF32/opt/java1.5/bin/IA64N/java|file:/var/adm/crash/CoreOS_1131_Mars2010/Jdk15/JDK15-IPF64/opt/java1.5/bin/IA64W/java|file:/var/adm/crash/CoreOS_1131_Mars2010/Jdk15/JDK15-PA20/opt/java1.5/bin/PA_RISC2.0/java|file:/var/adm/crash/CoreOS_1131_Mars2010/Jdk15/JDK15-PA20W/opt/java1.5/bin/PA_RISC2.0W/java|file:/var/adm/crash /CoreOS_1131_Mars2010/Jre15/JRE15-COM/opt/java1.5/jre/bin/java|file:/var/adm/crash/CoreOS_1131_Mars2010/Jre15/JRE15-IPF32/opt/java1.5/jre/bin/IA64N/java|file:/var/adm/crash/CoreOS_1131_Mars2010/Jre15/JRE15-IPF64/opt/java1.5/jre/bin/IA64W/java|file:/var/adm/crash/CoreOS_1131_Mars2010/Jre15/JRE15-PA20/opt/java1.5/jre/bin/PA_RISC2.0/java|file:/var/adm/crash/CoreOS_1131_Mars2010/Jre15/JRE15-PA20W/opt/java1.5/jre/bin/PA_RISC2.0W/java|file:/var/adm/crash/CoreOS_1131_Mars2010/SysMgmtServer/MX-JRE.2/opt/mx/j2re/bin/java|file:/var/adm/crash/CoreOS_1131_Mars2010/SysMgmtServer/MX-JRE.2/opt/mx/j2re/bin/PA_RISC2.0/java|file:/var/adm/crash/CoreOS_1131_Mars2010/SysMgmtServer/MX-JRE.2/opt/mx/j2re/bin/PA_RISC2.0W/java|file:/var/adm/crash/CoreOS_1131_Mars2010/SysMgmtServer/MX-JRE/opt/mx/j2re/bin/java|file:/var/adm/crash/CoreOS_1131_Mars2010/SysMgmtServer/MX-JRE/opt/mx/j2re/bin/IA64N/java|file:/var/adm/crash/CoreOS_1131_Mars2010/SysMgmtServer/MX-JRE/opt/mx/j2re/bin/IA64W/java|file:/var/adm/crash/CoreOS_1131_Mars2010/Jdk60/JDK60-COM/opt/java6/bin/java|file:/var/adm/crash/CoreOS_1131_Mars2010/Jdk60/JDK60-IPF32/opt/java6/bin/IA64N/java|file:/var/adm/crash

220513-10:20:18.8465950L|006903|00000001|AMSWSIGSCA|cfOSServices|cfOSServices     |000000|ERROR  | ICFOSProcess::GetReturnCode: Child process 9060 aborted with signal 11
220513-10:20:18.8477390L|006903|00000001|AMSWSIGSCA|AMSWSIGSCAN     |             |000000|DETAIL | CIntellisigErrors::CreateErrorFile : error file : /home/logiciel/CA/DSM/DSM12.1/Agent/AM/data/work/IntelliSig.err
220513-10:20:18.8487400L|006903|00000001|AMSWSIGSCA|AMSWSIGSCAN     |             |000000|DETAIL | CIntellisigErrors::CreateErrorFile : error file created OK : /home/logiciel/CA/DSM/DSM12.1/Agent/AM/data/work/IntelliSig.err



 
 

Environment: 

CA Client Automation 12.5 SP1 FP1 or 12.8 on Unix Agents.
 
 
 

Cause:

 
This problem occurs during execution of Software Inventory and the execution of intellisig scripts like for example "Java SE Runtime Environment".
A very long command line for dmscript is generated.
If parameters for dmscript parameters exceed 4096 characters, dmscript process is aborted and a core file is generated.
 
This problem is resolved by these fixes :
 
 
CA ITCM 12.5 SP1 FP1 on Linux          --> TFCD939
CA ITCM 12.5 SP1 FP1 on HP             --> TFCD949
CA ITCM 12.5 SP1 FP1 on AIX            --> TFCD944
CA ITCM 12.5 SP1 FP1 on Solaris SPARC  --> TFCD945
 
CA ITCM 12.8 on Solaris SPARC          --> T5SM048
 
These fixes have been included in CA ITCM 12.9 and following versions.
 
 
Please open a support issue in order to get this fix.