Distribution of the CA Service Management Mobile App files

Document ID : KB000012822
Last Modified Date : 14/02/2018
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Introduction:

This document discusses the distribution of the CA Service Management Mobile App files (.apk or .ipa)

Question:

Does CA share or distribute the CA Service Management Mobile App files (.apk or .ipa)?

Environment:
Android platformApple iOS platform
Answer:

- Apple iOS platform:
CA is NOT able to provide the CA Service Management mobile app (the .ipa file) for iOS platform due to legal/license issues with Apple. The only option at this time is for users to download it manually from the Apple App Store.

- Android platform:
CA is able to provide the CA Service Management mobile app (the .apk file) for Android platform. Only the latest GA release of the APP file can be provided to a customer. Customers can request this via Support case.

Additional Information:

**N.B**
The APK file provided by CA is supported as is and CA does not get engaged in the packaging/distribution of the app file using any mobile application management tools