Distinguished Name field of USER object overwritten with DN of different user

Document ID : KB000087771
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

If VERSION=2 is used for LDAP, the sync of users occasionally fails.

Distinguished name (DN) is updated with the value of the previous sync when that occurs.
Cause:
Cause type:
Defect
Root Cause: LDAP Sync of user does not work with LDAP version = 2
Resolution:
Update to the fix version listed below or a higher version.

Fix Status: Released

Fix Version(s):
Component(s): AE Server and InitialData

Automation Engine 11.2.2 - Available
Additional Information:
Workaround :
Use LDAP VERSION = 1 as outlined in the documentation referenced below.

Reference