Error Message :
If VERSION=2 is used for LDAP, the sync of users occasionally fails.
Distinguished name (DN) is updated with the value of the previous sync when that occurs.
Root Cause: LDAP Sync of user does not work with LDAP version = 2
Update to the fix version listed below or a higher version.
Fix Status: Released
Component(s): AE Server and InitialData
Automation Engine 11.2.2 - Available
Use LDAP VERSION = 1 as outlined in the documentation referenced below.