The CA PPM SaaS offering provides a DR site and maintains plan to switch to the DR site in the event the primary site is rendered inoperable by a force major event. The following are the key measures of DR:
What is Covered
Recovery Time Objective (RTO)
Recovery Point Objective (RPO)
CA PPM SaaS Service
Maximum data loss: 24 hours
Data that is uploaded, but not backed up within the 24 hours may have to be re-entered
Recovery Time Objective or RTO is defined as the duration of time within which a service must be restored after a major interruption or incident.
Recovery Point Objective or RPO is defined as the maximum period in which data might be lost from a service due to a major interruption or incident.