Disaster Recovery

Document ID : KB000011738
Last Modified Date : 14/02/2018
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Information about Disaster Recovery


What is Disaster Recovery?


The CA PPM SaaS offering provides a DR site and maintains plan to switch to the DR site in the event the primary site is rendered inoperable by a force major event. The following are the key measures of DR:

    What is Covered

Recovery Time Objective (RTO)

Recovery Point Objective (RPO)

   CA PPM SaaS Service

            72 hours

 Maximum data loss: 24 hours

 Data that is uploaded, but not backed up within the 24 hours may have to be re-entered


Recovery Time Objective or RTO is defined as the duration of time within which a service must be restored after a major interruption or incident.

Recovery Point Objective or RPO is defined as the maximum period in which data might be lost from a service due to a major interruption or incident.