Disappear PDF button on ARD - Home in DocOps

Document ID : KB000004423
Last Modified Date : 14/02/2018
Show Technical Document Details

PDF button is not shown in DocOps.

In following case, sign-in is needed.


However, PDF button is not also shown after sign-in rarely.



PDF feature needs document caches internally. After maintenance of DocOps, it is possible to clear caches and not to recreate.


Please contact CA Support and open a case to handle this problem.

PDF button will appear properly.