dirscan probe on linux show wrong age of file

Document ID : KB000005309
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

When scanning a file in a folder on a Linux server using the DIRSCAN probe for the File Age, it shows that the file is 17177 days old. We have restarted the probe several times, but not showing up correctly. The File Age could be any very large number depending on todays date.
yourprofile_name: /your/directory/name/test file age 17177 days, expected <= 1 days (datasetname)

Environment:
Dirscan probe used to watch File Age on a Unix/Linux environment.
Cause:

In the dirscan.cfg somehow "On Creation Time" for that file was turned on.
This kind of parameter is not available on unix/linux environment, only on windows.

Resolution:

Turn off "On Creation Time" using raw configure for dirscan (ctrl right click in IM)
>watchers>yourprofile_name>age_condition
and edit "usercreationtime" and change to No
restart the probe.