Trace Correlation not working on ATC Map for APM & APIM GW Integration

Document ID : KB000097081
Last Modified Date : 10/06/2018
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Issue:
  Customer is using APIM Gateways. The traces don’t seem to appear similar to the usual/native correlation traces among Java agents (which uses the CorCrossProcessData attribute)
Environment:
APM 10.5.2/10.7
Cause:
Code Issues
Resolution:

APM made these HFs to support this for APIM Gateway EPAgents.

  • 10.5.2SP2 
  • 10.7 HF#3 is Engineering's recommendation

APIM side also released new solution kit/doc for this issue, please contact APIM support for details.

Additional Information:
Note that 10.5.2 HF#32 was also meant to address this issue. However,  deploying the HF may not resolve the issue