DevTest 10.3 Installation Error on Linux Machine - libgcc_s.so.1: cannot open shared object file

Document ID : KB000113651
Last Modified Date : 12/09/2018
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Issue:
Installing DevTest 10.3, on installing getting the below error:

[lisasvc@iserver ~]$ ./devtest_linux_x86.sh 
Unpacking JRE ... 
Starting Installer ... 
java.lang.UnsatisfiedLinkError: /home/lisasvc/devtest_linux_x86.sh.30339.dir/jre/lib/i386/libfontmanager.so: libgcc_s.so.1: cannot open shared object file: No such file or directory 
at java.lang.ClassLoader$NativeLibrary.load(Native Method) 
at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1941) 
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1845) 
at java.lang.Runtime.loadLibrary0(Runtime.java:870) 
at java.lang.System.loadLibrary(System.java:1122) 
at sun.font.FontManagerNativeLibrary$1.run(FontManagerNativeLibrary.java:61) 
at java.security.AccessController.doPrivileged(Native Method) 
at sun.font.FontManagerNativeLibrary.<clinit>(FontManagerNativeLibrary.java:32) 
at sun.font.SunFontManager$1.run(SunFontManager.java:339) 
at java.security.AccessController.doPrivileged(Native Method) 
at sun.font.SunFontManager.<clinit>(SunFontManager.java:335) 
at sun.font.FontDesignMetrics.getMetrics(FontDesignMetrics.java:264) 
at sun.swing.SwingUtilities2.getFontMetrics(SwingUtilities2.java:1113) 
at javax.swing.JComponent.getFontMetrics(JComponent.java:1626) 
at javax.swing.text.WrappedPlainView.updateMetrics(WrappedPlainView.java:318)
at javax.swing.text.WrappedPlainView.updateChildren(WrappedPlainView.java:297) 
at javax.swing.text.WrappedPlainView.insertUpdate(WrappedPlainView.java:463) 
at javax.swing.plaf.basic.BasicTextUI$RootView.insertUpdate(BasicTextUI.java:1610) 
at javax.swing.plaf.basic.BasicTextUI$UpdateHandler.insertUpdate(BasicTextUI.java:1869) 
at javax.swing.text.AbstractDocument.fireInsertUpdate(AbstractDocument.java:201) 
at javax.swing.text.AbstractDocument.handleInsertString(AbstractDocument.java:748) 
at javax.swing.text.AbstractDocument.insertString(AbstractDocument.java:707) 
at javax.swing.text.PlainDocument.insertString(PlainDocument.java:130) 
at javax.swing.text.DefaultEditorKit.read(DefaultEditorKit.java:273) 
at javax.swing.JEditorPane.setText(JEditorPane.java:1415) 
at javax.swing.JEditorPane.<init>(JEditorPane.java:293) 
at com.install4j.runtime.installer.frontend.headless.AbstractHeadlessScreenExecutor.init(Unknown Source) 
at com.install4j.runtime.installer.frontend.headless.ConsoleScreenExecutor.<init>(Unknown Source) 
at com.install4j.runtime.installer.frontend.headless.InstallerConsoleScreenExecutor.<init>(Unknown Source) 
at com.install4j.runtime.installer.Installer.getScreenExecutor(Unknown Source) 
at com.install4j.runtime.installer.Installer.runInProcess(Unknown Source) 
at com.install4j.runtime.installer.Installer.main(Unknown Source) 
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) 
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) 
at java.lang.reflect.Method.invoke(Method.java:498) 
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source) 
at com.install4j.runtime.launcher.UnixLauncher.main(Unknown Source) 
An error occurred: 
java.lang.UnsatisfiedLinkError: /home/lisasvc/devtest_linux_x86.sh.30339.dir/jre/lib/i386/libfontmanager.so: libgcc_s.so.1: cannot open shared object file: No such file or directory 
Error log: /tmp/install4jError4872330088532905022.log 
java.lang.UnsatisfiedLinkError: /home/lisasvc/devtest_linux_x86.sh.30339.dir/jre/lib/i386/libfontmanager.so: libgcc_s.so.1: cannot open shared object file: No such file or directory 
at java.lang.ClassLoader$NativeLibrary.load(Native Method) 
at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1941) 
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1845) 
at java.lang.Runtime.loadLibrary0(Runtime.java:870) 
at java.lang.System.loadLibrary(System.java:1122) 
at sun.font.FontManagerNativeLibrary$1.run(FontManagerNativeLibrary.java:61) 
at java.security.AccessController.doPrivileged(Native Method) 
at sun.font.FontManagerNativeLibrary.<clinit>(FontManagerNativeLibrary.java:32) 
at sun.font.SunFontManager$1.run(SunFontManager.java:339) 
at java.security.AccessController.doPrivileged(Native Method) 
at sun.font.SunFontManager.<clinit>(SunFontManager.java:335) 
at sun.font.FontDesignMetrics.getMetrics(FontDesignMetrics.java:264) 
at sun.swing.SwingUtilities2.getFontMetrics(SwingUtilities2.java:1113) 
at javax.swing.JComponent.getFontMetrics(JComponent.java:1626)
Cause:
Linux machine is 64-bit and installing with a DevTest 32-bit installer.

The Linux machine does not have the needed 32-bit libraries for installing 32-bit, since the error indicates a file is not on the machine:

libgcc_s.so.1: cannot open shared object file: No such file or directory Install using the 64-bit installer.
Resolution:
Use the DevTest Linux 63-bit installer.