DevTest 10.3 Enterprise Dashboard is being stopped automatically

Document ID : KB000100417
Last Modified Date : 06/06/2018
Show Technical Document Details
Issue:
DevTest Components are stopped automatically.
Environment:
DevTest 10.3.
Cause:
DevTest 10.3 uses MAC address of the machine for licensing and if the license file doesn't have the valid MAC address, Enterprise Dashboard stops automatically and throws the below error.
-------- 
018-06-04 18:28:51,135Z (11:28) [main] ERROR org.springframework.boot.SpringApplication - Application startup failed 
java.lang.RuntimeException: MAC address in license file doesn't match any MAC address on the machine! MAC address from license: xx.xxx.x.xxx
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) 
--------------------- 
Resolution:
Need to generate a new license file with the correct MAC address. 

MAC address is the Physical Address like 00-60-47-A5-10-CA but license should have it like 00:60:47:A5:10:CA
Additional Information:
How to locate your Mac address, please follow the instructions below: 

1. Run command ipconfig /all in a command window
2. Locate the Physical Address under Ethernet Adapter Local Area Connection. It will be like 00-60-47-A5-10-CA