Device rebooted events are not occurring after the device has been rebooted in CA Spectrum

Document ID : KB000017911
Last Modified Date : 14/02/2018
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Description:

Event 0x10ff0 (the device has rebooted) is inconsistently being reported by devices after the device has been rebooted.

The sysUpTime attribute is being used to determine if it was rebooted or not and there was an error in that calculation.

Solution:

CA has corrected this issue for the Spectrum 9.4 release by Defect 286765

The algorithm that checks the sysUpTime attribute was altered to behave in a consistent manner so that the device reboot events are generated accurately when a device is actually rebooted.