Device interfaces are not shown in Webclient?

Document ID : KB000010822
Last Modified Date : 14/02/2018
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Introduction:

In WebClient when we select a device it is showing only alarms.  

No Interfaces are shown in WebClient.

BeforePatch.jpg

Background:

Out of the box this feature is not available.

In 10.2.x it will show only alarms.  

 

Environment:
10.2.1
Instructions:

New patch Spectrum_10.02.01.PTF_10.2.159 built to add interfaces tab in WebClient

 

SPECTRUM 10.02.01 is the prerequisite for installation of this patch.

        This patch must be installed on the OneClick Server.

 

Stop Spectrum Tomcat service.

Follow the patch release notes to install the patch.

Start Spectrum Tomcat service.

 

Now you will be able to see interfaces under new tab

 

AfterPatch.jpg

 

Contact CA Support if you need this patch.