Device interafeces are not reflected in under metrics

Document ID : KB000106866
Last Modified Date : 17/07/2018
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Device interfeces are not reflected in under metrics.

missing port is iftype=1 (other).
currently snmpcollector probe does not detect iftype=1 ports.
UIM 8.51
SNMPCollector 3.43
some interfaces in  device not discovered.
Undiscovered interfaces in this case are ifType=1.


Unfortunately, ifType=1 interface has never been designed to get discovered in snmpcollector probe.

Here is the workaround :-

- Deactivate snmpcollector probe.
- Take the backup of snmp-port.xml
- Revise snmp-port.xml (line #148 and #573) as follows.

            <ExpressionGroup name="PortNRMDS" destCert="{}NormalizedPortInfo">

- Activate snmpcollector probe.
- Discover the device by using the force component rediscover for target profile.

Additional Information: