Deploying or Installing CA Policy and Configuration Manager using a silent install and creating a .iss response file (answer file).

Document ID : KB000024585
Last Modified Date : 14/02/2018
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This document explains how to use a silent install and create the .iss file for the silent install.


CA Policy and Configuration Manager allows administrators to create a silent installation file that makes it easy to deploy large volume installations across multiple departments, as well as geographically-distributed systems.

You can create a silent or batch installation file from the command line by using the setup.exe program, running a regular installation, and saving your responses in a response file.

How to Create a Silent Installation Response File
To create the response file to use with a silent install, use the following command syntax:

setup.exe [/f1path\response_file] /r

  • Where /f1 indicates that you are specifying a name for the response file.
  • The path\response_file is the fully qualified name of the silent installation file you want to create.
  • The /r indicates that you are creating the response file.

Note: The commands indicated in brackets are optional. Do not type the brackets. Also, the f1 command, is the letter f, followed by the number one.
If you specify a response file, it must be a fully qualified file name, for example, C:\temp\setup.iss.

If you do not specify a response file by using the /f1 option and path\response_file, the program creates the response file in setup.iss in the folder where Windows is installed, on your local system.

We recommend that you navigate to the directory where the setup.exe program resides for the component you want to create the response file for, and run the command from there.

Note: If the current version of eTrust Policy Compliance is not installed, the response file that is created is for a silent install. If the current version of CA Policy Configuration Manager is installed, the resulting response file will be for a silent uninstall.

When you run a Windows silent installation from a shared directory, the share must allow write access.