Department OBS auto-suggest feature is too slow in PPM

Document ID : KB000115875
Last Modified Date : 26/09/2018
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Issue:
When typing in a value in a Department OBS field in CA Project & Portfolio Management (PPM), it is taking a very long time for the auto suggest values to appear. 

Steps to Reproduce:

1. Login to Classic PPM as a Project Manager 
2. Home > Projects > Any Project General Properties page 
3. In the Department OBS field, start typing any valid ID from Department List 

Expected Results: For auto-suggest to provide results quickly
Actual Results: It takes a long time for the results to appear (sometimes minutes)
 
Cause:
This is caused by DE37316/DE38332

 

Resolution:

This issue is fixed in CA PPM 15.4.1

Workaround: Use binoculars/pop-up window to select the department OBS.