Flowdock - Administration: Deleting chat and inbox history

Document ID : KB000047771
Last Modified Date : 22/08/2018
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Question:

 

An organization may need to periodically delete chat and inbox history for security or other reasons. How is this done in CA Flowdock?

 

Answer:
Custom data retention policies (i.e. how long flow and private conversation data is retained for) is a feature of CA Flowdock Enterprise, and can be set up by CA Flowdock Support for your organization upon request. See Flowdock - Administration: How to set up Data Retention for more.  Find out more about Flowdock Enterprise at https://www.flowdock.com/enterprise/features

However, if a CA Flowdock Enterprise account is not a possibility, there is always the option to delete a flow and start a new one if you want to remove the contents of a flow. 

There is not currently a way to delete items from inbox history.
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