Default Software Content download job is failing even after the configuration is made successfully.

Document ID : KB000009188
Last Modified Date : 14/02/2018
Show Technical Document Details

When the configuration of Content Download Job is made based on documentation, the job keeps failing, even when the test to port 443 or 5250 returned OK.


Reviewing CIC.log file the following error message appears:


ERROR [] - Content Server URL is invalid
ERROR [] - Exception caught. Stack Trace:
ERROR [] -


This error means the address "" was set on 'Content Download Server', on Domain Manager's configuration policy, which is wrong.


Edit the configuration policy applied to Domain Manager and set the right address under:

DSM -> Manager -> Software Contents Download -> 'Content Download Server', which is: