Deadlocks during Event Processing of high volume of Time Events

Document ID : KB000087365
Last Modified Date : 14/04/2018
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Issue:
Error Message :
N/A

Automic system shows multiple DEADLOCKS. Utilization on Worker Processes (WPs) display consistently between 90-100%. CPU utilization is consistently at 100%.
Environment:
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: WPs produced many deadlocks if a high volume of time-events are processed at the same time.
Resolution:
Update to a fix version listed below or a newer version if available where the locking behavior of event processing has been improved.
 

Fix Status: Released

Fix Version(s):
Automation Engine 12.1.0 - Available
Automation Engine 12.0.2 - Available
Automation Engine 11.2.5 - Available
Additional Information:
Workaround :
N/A