The 'Create and Update Jaspersoft Users' job is not able to inactivate a user in Jaspersoft when it is deactivated or locked in the PPM application.
Steps to Reproduce:
- Create a user with advanced reporting rights and synchronize to Jaspersoft using ''Create and Update Jaspersoft Users' job.
- Verify that user is synchronized to Jaspersoft
- Now deactivate or lock that user in PPM
- Execute 'Create and Update Jaspersoft Users' job again with 'Full Sync' option selected
Expected Result: User to become inactive in Jaspersoft
Actual Result: User remains active in Jaspersoft
Applies to all supported PAS environments for specified releases.
Caused by CLRT-78009
CLRT-78009 : Included in the fix for CLRT-77758
CLRT-77758 : Resolved in CA PPM 14.2 Generic Patch #2 and in CA PPM 14.3
Reference TEC1466848 : PPM 14.2 with Jaspersoft Problem with Special Characters in the Userid (fix for CLRT-77758)
: PPM 14.2 Generic Patch available to resolve reported issues