DB Unload utility is unresponsive

Document ID : KB000084374
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

DB Unload utility is unresponsive when executed through a JOBS object.

Investigation
Run the DB Utility via command prompt.

Result
Actual:  Returns nothing, only an empty C:\ prompt.  No logs are generated.
Expected:  Returns results and logs are generated.

 
Cause:
Cause type:
Configuration
Root Cause: The log files are owned by a different user.
Resolution:
Delete the log files inside the Utility/temp directory.

Fix Status: No Fix

Fix Version(s):
N/A
Additional Information:
Workaround :
Run the command prompt in 'run as administrator' mode.