Datamaker: How to fix "Getting Details..." which ultimately causes TDM to hang
Document ID : KB000010604
Last Modified Date : 14/02/2018
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Introduction:

This article illustrates features within the Settings menu of Datamaker, which will help you get a faster response time in the SQL window page or Edit Data page.
Background:

When there are large number of tables registered inside a Version, or there are large number of rows in the table of the actual database, GTDatamaker sometimes take a large amount to time to respond. You can only see "Getting Details..." in the pane on the bottom lower left hand side pane of the tool.
Environment:
Datamaker -> Edit Data page or SQL window page (source or target)
Instructions:

Steps to get a faster response in the  Edit Data page :

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1. Launch GTDatamaker.

2. Go to Settings and uncheck the option "Display resolved data on status line".

 

Resolved_data.jpg

  

Steps to get a faster response on the SQL window page:

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1. Launch GTDatamaker.

2. Go to Settings -> SQL Window options and uncheck "Asynchronous Queries".

 

Asynchoronous_Queries.jpg
Additional Information:

If you face any issues or have any questions about the steps, please open a support case by going to https://support.ca.com/us.html or by calling customer care at https://www.ca.com/us/services-support/ca-support/contact-support.html#numbers.