data_engine does not start in Oracle environment

Document ID : KB000033971
Last Modified Date : 14/02/2018
Show Technical Document Details
"data_engine" does not come up on UIM Server.
Oracle client installed.

[Environment]
RHEL6 + Oracle

data_engine.log

Jul 29 16:34:38:883 [140529501513504] de: NewSLM - Requesting Oracle
Jul 29 16:34:38:883 [140529501513504] de: LoadDLLbyName - Failed to load: libociei.so. libociei.so: cannot open shared object file: No such file or directory

[Solution]
Oracle shared library linkage procedure needs to be performed.

Please ensure you have completed this task related to link of Oracle libraries.
This procedure is required for the data_engine probe.

1. Download Oracle Instant Client (ZIP)
2. unzip it.
3. Create /etc/ld.so.conf.d/oracle.conf
4. Put Oracle Instant Client path in it.
5. # ldconfig
6. # cd <Oracle Instant Client path>
7. # ldd libociei.so
8. Verify if there is no "not found".

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