Data Protection 15.2 install deletes custom roles

Document ID : KB000071391
Last Modified Date : 21/03/2018
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A very specific scenario has been identified whereby an installation of CA Data Protection to r15.2 from an administrative (admin) Image and deploying server hot fixes using the command line switches  REINSTALL=ALL REINSTALLMODE=omus, results in a complete installation, but the install sequencing deletes any custom policy roles that may have been created prior to the upgrade\ install.
CA Data Protection 15.2
Programmatic sequencing of multiple hotfixes has been identified.
This issue is addressed by FIX:SO00433 (incorporating, and   FIX:SO00433 is available to download from the CA Support Portal (

Additional Information:
FIX:SO00433 is built around the latest code and it resolves custom policy classes or roles deletion, which is present in following fixes:  RO98951, RO98134, RO97115, RO96840

If you have deployed any of the aforementioned fixes, please deploy FIX:SO00433 on top of them to preserve future the installation\ upgrade sequences.

This is now included in cumulative FIX:SO01003 (incorporating Server_15.20_HF0162, Server_x64_15.20_HF0163, Client_15.20_HF0164, Client_x64_15.20_HF0165 and Server_Native_x64_15.20_HF0166).