Data lost from DWH_INV_SUMMARY_FACTS when an incremental Load is run on 15.3 (Base) version

Document ID : KB000009005
Last Modified Date : 14/02/2018
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Issue:

The Load Data Warehouse job, when run in Incremental mode, on version 15.3 (without any patches), removes data from DWH_INV_SUMMARY_FACTS table. No other table is affected. But if there are reports that have inner joins with this table, then they can start to show no data.

Environment:
CA PPM 15.3
Cause:

This is due to a defect with ID DE36976 and fixed in Patch 1 of CA PPM 15.3.

Resolution:

This defect has been fixed in Patch 1 of version 15.3. Therefore, if you are hitting this problem, please apply the latest available patch for 15.3. Since patches are cumulative in nature, this fix will be included with the latest patch.