Dashboard_engine error: Establishing Database Connection for DESIGNER Failed.

Document ID : KB000033892
Last Modified Date : 14/02/2018
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Error in dashboard_engine log
Feb 05 11:27:03:608 ERROR [main, CONSOLE:97] (2) communication error, Command issued against database failed with message 'Unknown DatabaseVersion'
Feb 05 11:27:03:609 ERROR [main, CONSOLE:97] ?? ?at com.nimsoft.nimbus.probe.service.dashboardengine.DbProxy.connect(DbProxy.java:757)
Feb 05 11:27:03:610 ERROR [main, CONSOLE:97] ?? ?at com.nimsoft.nimbus.probe.service.dashboardengine.DbProxy.<init>(DbProxy.java:154)
Feb 05 11:27:03:611 ERROR [main, CONSOLE:97] ?? ?at com.nimsoft.nimbus.probe.service.dashboardengine.Probe.RegisterDbAccess(Probe.java:373)
Feb 05 11:27:03:612 ERROR [main, CONSOLE:97] ?? ?at com.nimsoft.nimbus.probe.service.dashboardengine.Probe.initialize(Probe.java:291)
Feb 05 11:27:03:612 ERROR [main, CONSOLE:97] ?? ?at com.nimsoft.nimbus.probe.service.dashboardengine.Probe.login(Probe.java:1218)
Feb 05 11:27:03:613 ERROR [main, CONSOLE:97] ?? ?at com.nimsoft.nimbus.NimProbeBase.nimAttachProbe(NimProbeBase.java:310)
Feb 05 11:27:03:614 ERROR [main, CONSOLE:97] ?? ?at com.nimsoft.nimbus.NimProbe.initSubscribe(NimProbe.java:545)
Feb 05 11:27:03:614 ERROR [main, CONSOLE:97] ?? ?at com.nimsoft.nimbus.NimProbe.doForever(NimProbe.java:416)
Feb 05 11:27:03:615 ERROR [main, CONSOLE:97] ?? ?at com.nimsoft.nimbus.probe.service.dashboardengine.DashboardEngine.main(DashboardEngine.java:69)
Feb 05 11:27:03:595 TRACE [main, DbProxy:792] Suppression key for ConnectionType: DESIGNER is: DE-Designer-NQumcD9h
Feb 05 11:27:03:597 INFO? [main, DbProxy:823] Object to NimAlarm with NIML_CRITICAL constant created


As of CA UIM (Nimsoft) 8.1 Microsoft SQL Server 2014 and/or Express are NOT supported.

See the Product Compatibility Matrix for supported versions, e.g., MS SQL Server 2012.

https://support.nimsoft.com/Default.aspx?center=portal/downloads