Dashboard portlet throws "Dashboard definition not found" error and "New" button is missing

Document ID : KB000006512
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

Upon accessing the Dashboard portlet (Design->Dashboard Designer in UMP), a user may notice that they don't have the ability to create a new dashboard. A "dashboard definition not found" error may be seen.

 

screenshot_1_dashboard.jpg

 

 

Environment:
UMP 8.x
Cause:

This occurs if a dashboard is set as the default dashboard for the designer portlet, and then later that same dashboard is deleted.

Resolution:

1. Navigate to the Dashboard Designer portlet

2. Click the "Wrench" icon in the upper right, then select "Preferences" from the drop-down.

3. On the Preferences screen, set the default dashboard to a different dashboard, or "None".

4. Click Save, then Return to Full Page