DA and web server is down

Document ID : KB000097244
Last Modified Date : 29/05/2018
Show Technical Document Details
Issue:
r2.5 Noticed that in the web interface it was saying it did not sync with data agragtor. When trying to shut down the database getting last good epoch is lagging the latest epoch. Shutting down now may lose data. Everything from the da and webserver are both down.
Environment:
capm 3.x
Cause:
Currently, CAPM supports 4 million elements distributed at 500k per collector.

in this environment, there were over 6 million elements, and the systems were underpowered.
Resolution:
Use the sizing wizard and add resources to the system as needed.

https://support.ca.com/phpdocs/7/8568/sizer/indexpage.html?intcmp=searchresultclick&resultnum=2


reduce element count to supported levels.