The customization is not working after the migration. The migration finished well, we have the customized files in NX_ROOT\site\mods . The customized feature are not working as the prior version.
Service Desk 14.1 , 17.0 and 17.1 (any version of ServiceDesk)
The customized htmpl was copied as is from the old version of Service Desk.
The customization was made on the older version of htmpl. Because the default htmpl of the new version is not same to the old default htmpl