Customer received message 'DMSEXI240E Alternate exec processor "EAGRTPRC" not found' when trying to run the Linux agent.

Document ID : KB000048169
Last Modified Date : 14/02/2018
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Customer receives the following message when trying to run the VM agent.

DMSEXI240E Alternate exec processor "EAGRTPRC" not found

   11 *-* EXEC "$UTVM002" ipaddr port                        +++ RC(-3) +++                                       4 *-* "EXEC CAVLRUNA"                                    +++ RC(-3) +++                      


You will need to install one of the two libraries for REXX mentioned in the 'CA Common Services for z/OS Install Guide Release 14.1.00' - chapter 'Component Installation Requirements'.

Your z/VM system must satisfy the following requirements:

  • The system has a currently supported version of z/VM.

  • The system has at least one of the following libraries for REXX:

    • Library for REXX on zSeries (5695-014)

    • Alternate Library for REXX on zSeries Version 1.4.0 for use with z/VM

Note: If you do not have the Library for REXX, you can acquire the Alternate Library from