Custom Reports load extremely slow

Document ID : KB000103611
Last Modified Date : 03/07/2018
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Issue:
When choosing a custom report from a folder, the browser can take a very long time to display the page.
Environment:
NFA (any version)
Windows 2008/2012/2016
Cause:
If there is a stacked trend graph with a resolution set lower than the recommended resolution, IIS has to render hundreds of records into a small graph.
Resolution:
You can either remove the stacked trend graph if you need the lower resolutions OR you can keep the stacked trend graphs and set the resolution higher which will allow the graph to render faster.