Csam creates core_dump files under $AUTOUSER directory

Document ID : KB000093075
Last Modified Date : 27/04/2018
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Issue:


On several Autosys infrastructures, the csampmuxf process is restarted every 30 minutes or so.
Several core files are created on the machine by the csampmuxf process
 
Environment:
CA Workload Automation AE Server 11.3.6.SPx on LINUX/UNIX
 
Resolution:
1. Open the "logger.cfg" file located under $CSAM_SOCKADAPTER/cfg directory

2. modify  the following setting

log4cplus.appender.file.MaxBackupIndex=1
log4cplus.logger.CSAM.BROK=info, file
log4cplus.additivity.CSAM.BROK=false

3. Then stop all the WA AE Autosys Services.

4. Use the following command to stop SSA :

$CSAM_SOCKADAPTER/bin/csampmux stop

5. Restart WA AE Autosys which automatically starts process csampmuxf