Cross dependency not working

Document ID : KB000006087
Last Modified Date : 14/02/2018
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Issue:

After defining XINST and defining the job that has following condition S(Job1^ACE) this particular job does not start when Job1 on instance ACE finish successfully.

We notice following error message in the event_demon log:

[15/03/2017 09:21:08] CAUAJM_I_40245 EVENT: EXTERNAL_DEPENDENCY JOB: Job1^ACE 

[15/03/2017 09:21:08] <Requested by Job: Azmal_Job> 

[15/03/2017 09:22:00] ---------------------------------------- 

[15/03/2017 09:22:12] CAUAJM_E_50033 Error initializing tx subsystem: CAUAJM_E_10062 Failed to get initial configuration from CA WAAE Application Server(s). 

[15/03/2017 09:22:12] CAUAJM_W_40282 External instance <ACE> is not responding. Taking offline. 

[15/03/2017 09:22:12] CAUAJM_W_40284 Postponing send of event <ACE.......> due to offline external instance <ACE>. 

[15/03/2017 09:22:13] CAUAJM_I_40245 EVENT: ALARM ALARM: INSTANCE_UNAVAILABLE EXTERNAL INSTANCE: ACE 

[15/03/2017 09:22:13] <External instance <ACE> did not respond.> 

[15/03/2017 09:22:13] CAUAJM_E_40225 Trouble processing Event [ACE......]! 

[15/03/2017 09:22:14] CAUAJM_I_40245 EVENT: ALARM ALARM: EVENT_HDLR_ERROR JOB: Job1 MACHINE: ACE 

[15/03/2017 09:22:14] <An error occurred while processing event <ACE.......> for job [Job1 27.0.0].>

Environment:
Autosys 11.3 SP1 and above
Cause:

The error message "CAUAJM_E_10062 Failed to get initial configuration from CA WAAE Application Server(s)" means that it is unable to talk to the application server of the other machine. This might be due to different encryption.

 

Resolution:

Check following things:

1. On Unix/Linux:

  • check UseEncryption parameter in $AUTOUSER/config.<instance>

    On Windows: 

  • In the AE Administrator GUI, on 'Instance' tab, check the 'Instance Wide Encryption' tab

 

2. Check your cross instance definition thru 'autorep -X <instance> -q' and check the parameter xcrypt_type.

 

Verify if you have same level of encryption defined between the 2 instances (point 1 and point 2).