Credential Management on Unix / Linux target devices fail when with non default login prompt

Document ID : KB000120023
Last Modified Date : 07/11/2018
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Issue:
Upon Password Synchronisation an error is output:
PAM-CM-1349: A problem occurred while executing the script processor. Please try your request again or contact your Administrator.
Cause:
The reason for this issue is basically because the of a customised prompt in the login process of the Linux box, e.g. which requires the user to press the Y key to complete the login.

This will cause CA PAM Credential Management script to fail detecting the login prompt and perform the login operation.
Resolution:
Please remove any MOTD (Message of the Day) or additional key press requirement in the login process of the target device.

PAM is not compatible with customised login prompts howsoever.