Creating an Alias for ECC location is not accessible from Internet Explorer

Document ID : KB000084491
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

When creating an ECC Alias, the Alias is not accessible.  However, the ECC is up and active via its IP address (ex. http://100.10.20.1:8080/ecc/).
Cause:
Cause type:
Configuration
Root Cause: The alias contains an underscore (ex. http://ecc_automic.com:8080/ecc/).
Resolution:
Redefine the Alias and omit the underscore (_) character. 

This is a known issue with IE (http://blogs.msdn.com/b/ieinternals/archive/2009/08/20/wininet-ie-cookie-internals-faq.aspx).

Technically, an underscore (like this _ ) is not a DNS character.  While Windows will allow the use of an underscore when naming a machine, it warns that doing so may cause problems. One such problem is that WinINET blocks attempts to set cookies on such domains. See http://support.microsoft.com/kb/316112/en-us.


Fix Status: No Fix

Additional Information:
Workaround :
N/A