1. open a command prompt windows
2. type psr and press enter
3. Click "Start Record" button
4. type pdm_configure in the command prompt window and do the SDM configuration (or whatever you need to record)
5. Click "Stop Record" button in the recorder application and save the file.
This zip file holds the complete session. You may unpack it and review the recording by open the mht file.
Send the zip archive to CA support if requested.
Attachment: PSR zip sample