CPF2972 RECEIVED BY INSTALL201 When Upgrading CA XCOM for i5/OS (AS/400) from r11 SP0 to SP1.

Document ID : KB000024245
Last Modified Date : 14/02/2018
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Issue/Problem/Symptoms: 

CPF2972 RECEIVED BY INSTALL201 when upgrading CA XCOM for i5/OS (AS/400) from r11 SP0 to SP1.

Cause: 

This error indicates a problem copying over the original XCOMLOG. This message can happen when the XCOM upgrade is copying the XCOMLOG. (This is the original XCOMLOG; not the detail log.) The XCOM UPGRADE has a limit of 10,000 records when copying the XCOMLOG. If the original XCOMLOG is larger than 10,000 records you will get this error. 

Solution:

  1. To continue with the install, reply Cancel to the message. This is not a fatal error.
  2. After the installation, it will them be necessary to resize and reorganize the XCOMLOG in order to restore logging. Perform the following commands to reset the XCOMLOG:
CHGPF FILE(XCOM2/XCOMLOG) REUSEDLT(*YES)
RGZPFM FILE(XCOM2/XCOMLOG)
LOGSIZEUPD SIZE(size) CLEAR(*NO)