Copycluster is failing.

Document ID : KB000004543
Last Modified Date : 14/02/2018
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Issue:

When running copycluster from production to disaster recovery site it fails with rsync error: error in socket IO (code 10) at clientserver.c(122) [sender=3.0.7] 

Environment:
2.8 clustered environment with disaster recovery
Cause:

Inability to write to the tmp directory

Resolution:

In the ini file used as the configuration file for the copycluster script there is an entry for tempDir.  Change this parameter to a different directory and make sure that dbadmin has write access to this directory on source and target environments.  The copycluster should now work

Additional Information:

Passwordless ssh should work between all nodes in the production and disaster recovery environments