Control key doesn't work as shortcut on Japanese interface of AgileDesigner

Document ID : KB000009222
Last Modified Date : 14/02/2018
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Issue:

We can configure shortcuts for AgileDesigner thourgh menu [File] - [Settings] > [Customise keyboard shortcuts].

On English interface, control key is set as [Ctrl]. On the other hand, control key is set as [Control] if interface language is Japanese. However, [Control] cannot be saved properly. As a result, the shortcut with [Control] will be ignored.

Shift and Alt key work fine on Japanese interface.

 

Environment:
Agile Requirements Designer (ARD) 2.7.000.19 (GA Release) or earlier
Cause:

This is a known product defect.

Resolution:

This problem was fixed on ARD 2.7.000.25, and the fix will be included to future release.

If you want to get the build for ARD 2.7, please contact CA Support.

Additional Information:

We can restore shortcusts settings to default. However, default settings are different between English and Japanese interface. Some shortcuts are not set in Japanese interface like following.

This difference was fixed on ARD 2.7.000.25 as well. ARD 2.7.000.25 or later has same default settings on both English and Japanese.